At NSproWebtech, we strive to deliver high-quality services and complete customer satisfaction. This Refund Policy outlines the circumstances under which refunds may be provided for our services.
By engaging our services, you agree to the terms of this Refund Policy. Different services have different refund terms as detailed below.
Full refund of advance payment if project hasn't started
No refund after development work has begun
50% refund if cancelled during design phase (before approval)
No refund once design is approved and development starts
Our SEO services are subscription-based and follow these refund guidelines:
Note: SEO is a long-term strategy. Results typically take 3-6 months to show significant improvement.
For monthly maintenance, hosting, and support services:
30 days written notice required
No refund after 7 days of billing cycle
Pro-rated refund for unused months
You may cancel any service by providing written notice:
Cancellation requests must be received at least 30 days before the next billing cycle to avoid charges.
Reach out to discuss your concerns before requesting a refund
Share specific reasons and supporting documentation
We will review and respond within 5-7 business days
Mutual discussion to find fair resolution or process refund
The following items are non-refundable under any circumstances:
If a refund is approved:
For any refund-related questions or to request a refund:
Email: nsprowebtech@gmail.com
Phone: +91 80044 33539
WhatsApp: +91 80044 33539
Address: Civil Line, Prayagraj, Uttar Pradesh, India - 211001
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to this page. Please check this page periodically for updates.
About refunds and cancellations
Once approved, refunds are processed within 7-10 business days. Bank transfers may take an additional 3-5 days to reflect in your account.
Refunds for change of mind are only available before project work begins. Once development starts, no refunds are provided as per our policy.
We offer revisions to ensure your satisfaction. If quality issues persist, we'll work to resolve them. Partial refunds may be considered based on work completed.
While we don't offer a full money-back guarantee, we provide monthly contracts so you can cancel anytime. First month has a 50% refund within 7 days.
We stand behind our work. If you're not satisfied, we'll work with you to make it right. Contact us to discuss any concerns.
